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The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.
With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.
The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.
The UHealth Senior Director for Patient Safety Patient Safety Officer provides leadership and influence in the development, planning, and coordination of a systematic program designed to promote high reliability, culture of safety and reduce injury throughout the health system. This position has primary responsibility for actively articulating and promoting a compelling vision for patient safety and overseeing a coordinated approach to the implementation of the organization’s patient safety program. Responsibilities include direct supervision of patient safety staff and partnerships with physicians, nurses, and other clinical and non-clinical leaders to recommend process improvements which result in the reduction of medical errors and unintended adverse patient events. UHealth Senior Director for Patient Safety will also act as the designated Patient Safety Officer for the University of Miami Hospitals and Clinics in accordance with applicable Florida and Federal law and regulation.
CORE JOB FUNCTIONS
- Represents the UMHC as the appointed Patient Safety Officer on matters regarding patient safety regulatory compliance.
- Provides periodic reports to senior leaders on specific events, actions taken, proactive risk assessment, and barriers to implementation of various initiatives to improve patient safety.
- Oversees and assists risk managers with RCAs investigations for adverse events identified in partnership with Risk Management
- Coordinates with the UMHC Chief Medical Officer and staff, Risk Management leadership and staff, President of the Medical Staff, Nursing Executives and nursing councils, Quality Department, and Patient Experience leadership and staff to support continuous improvement efforts.
- Conducts annual proactive risk assessments to identify opportunities to improve reliability in processes and reduce risk i.e. Failure, Mode, Effects Analysis (FMEA);
- Leads internal landscape analysis using safety culture surveys and collaborates in analysis of internal safety metrics and reporting with other health system leaders
- Supports and encourages event reporting throughout the healthcare system through a non-punitive error reporting system and regularly reviews data related to specific or general issues and trends through applicable committees.
- Develops and implements mechanisms for internal communication of patient safety related information. Serves as a resource for medical staff and clinical departments on issues of patient safety.
- Devises strategies to enlist medical staff, hospital leadership, employee, patient and patient family input into the patient safety program.
- Serves as UMHC Patient Safety Officer
- Serves as the Chair of UHealth Patient Safety Committee(s), as assigned.
- Other duties as assigned.
Advanced degree in Medicine, Nursing, Public Health, Epidemiology or other related field, such as human factors psychology, human factors engineering, cognitive psychology or industrial/organizational psychology.
Certification and Licensing:
Institute for Healthcare Improvement (IHI)/ Certification for Professionals in Patient Safety (CBPPS) Board certification as a Certified Professional in Patient Safety either currently or within one year of hire is required. Certifications in other related areas, such as risk management or quality are a plus.
- Requires five (5) years of progressive relevant experience. A minimum of three (3) years of supervisory experience is also required.
- Knowledge and experience with risk management principles, patient safety, lean and quality management-performance improvement methods required.
- Excellent communication with ability to engage senior management and to collaborate with all organizational levels.
- Ability to analyze, interpret and present data to influence behaviors, stimulate innovation, promote best practices and drive organizational change.
- Proficiency with basic statistical analysis, CI tools and change management techniques strongly preferred
- Knowledge and experience with frameworks and strategies for implementation of high reliability organization principles – i.e., The Joint Commission’s High Reliability Health Care Maturity Model (HRHCM); Institute for Health Care Improvement’s Framework for Safe, Reliable, and Effective Care; or the Veterans Administration’s High Reliability Organization Initiative – is a plus.
General Knowledge, Skills and Attitudes:
- Working knowledge of continuous quality improvement principles
- Excellent communication skills
- Ability to lead groups in building continuous improvement systems that enable ideal behaviors and results.
- Must be able to coach teams to success with varying level of improvement skills.
- Demonstrate knowledge of quality tools, lean foundation elements and change management.
- Travel, as needed, to effectively deliver on role responsibilities.
Consideration will be given to an appropriate combination of education/training, and proven experience.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida’s only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We’re the challenge you’ve been looking for.
Patient safety is a top priority. As a result, during the Influenza (“the flu”) season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.
The University of Miami is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Pay Grade: c110
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